Free technical support is always available for the following items:
In addition all maintenance releases and updates are free of charge for the same software version and features.
We also have a Community of users who may offer support and self-help via our Forums – and our technical staff visit regularly as well to offer their assistance where applicable.
Important: As a software company Synergy Accounts Ltd does not in any circumstances offer any form of legal, financial, or accounting advice with or without fees. We can support the application and advise on its features and optimum use, but unfortunately we cannot offer any other form of advice as we do not know your personal or business circumstances. We can tell you what we do, and what others do in similar situations, but we cannot tell you what *you* should do. Synergy Accounts Ltd will not accept responsibility for any actions you decide to take or not to take on the basis of anything mentioned to you whilst we are providing you with technical support or which you find in anything we publish in any form of media including email, website, verbal discussions, help files, manuals, videos, or any other form of media as yet known or unknown. You should always consult qualified professionals such as your accountant, lawyer, or financial advisor for all matters related to your business and personal finances before taking any action.