For the ultimate in support for your business you should consider taking out a support contract. Two types of support contract are available: Premium Support and Premium Support with Software Assurance. Each is an annual contract which can be paid for in monthly instalments.
Premium Support offers unlimited access to support staff via email, telepone, fax and internet. Premium Support with Software Assurance additionally offers free upgrades to any new versions released during the contract period. Both are available on a payment plan which can enable you to buy software and support for a fixed monthly payment which is fully tax deductible.
Important: As a software company Synergy Accounts Ltd does not in any circumstances offer any form of legal, financial, or accounting advice with or without fees. We can support the application and advise on its features and optimum use, but unfortunately we cannot offer any other form of advice as we do not know your personal or business circumstances. We can tell you what we do, and what others do in similar situations, but we cannot tell you what *you* should do. Synergy Accounts Ltd will not accept responsibility for any actions you decide to take or not to take on the basis of anything mentioned to you whilst we are providing you with technical support or which you find in anything we publish in any form of media including email, website, verbal discussions, help files, manuals, videos, or any other form of media as yet known or unknown. You should always consult qualified professionals such as your accountant, lawyer, or financial advisor for all matters related to your business and personal finances before taking any action.