Technical Support Request

We encourage you to interact with us, as those interactions benefit everyone.  Please fill out the form below and click the Submit button – we will respond to you as quickly as we can.

There is no charge for submitting a support request nor for an initial response, but the provision of some types of support service may be chargeable.  If a service you request is chargeable you will be advised and we will only go ahead with your full approval.  You do not need to be a registered user or have a support contract in place to report bugs or make suggestions for product improvements. Bug reports are always free!


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Key Benefits

  • Synergy works tirelessly for your business
  • Quickly adapts to suit the needs of your business
  • Designed to develop and grow with your business
  • Intuitively easy to use and simple to set up
  • Helps save you time and manage your business more effectively
  • Plugins for additional areas such as Stock, Payroll, Sales Orders and more
  • Custom modules available for any specialised needs your business may have
  • Ongoing, accessible and responsive support packages mean help is always at hand

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What our customers say

I have to say after some initial misgivings about Synergy we are beginning to love it. We are now beginning to get good management figures from the system and I am (sadly) excited about getting the job sheets up and running and being able to analyse hours chargeable which is an area that currently deeply concerns me. To have Eurotek branded Job cards, invoices, statements, payment advice and more would be a terrific step forward and the sooner the better... [As for support] It is refreshing to always get the answer, and  pretty much on a 24/7 basis. So very helpful. We just did not realise how much we had/have to learn, and indeed how much we did not know and how little information we were getting from the previous system. This is life changing. Synergy is changing the way we do things and has the best support for dummies ever encountered. Thank you for your excellent service and for the constant evolution of Synergy [to meet our business needs].

Managing Director, Eurotek Marine
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